Raku Accessibility Statement

Our Commitment

Raku NYC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our gourmet udon experience is available to all guests online.

Standards Conformity

We aim to conform to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with sensory, cognitive, and mobility disabilities.

Actions Taken

To maintain compliance, we have implemented the following measures:

• Semantic HTML: We use proper heading structures and landmarks to assist screen reader navigation.
• Alt Text: We provide descriptive alternative text for images of our dishes and restaurant interiors.
• Keyboard Navigability: Our menus and shop pages are designed to be navigable without the use of a mouse.
• Ongoing Audits: We perform manual and automated testing of our shop and digital menu pages.

Current Limitations

Despite our best efforts to ensure accessibility of the Raku NYC website, there may be some limitations. We are currently working to improve:

• Third-Party Integrations: We use platforms like ToastTab for gift cards and Shopify/Next.js for merch. We monitor these providers closely to ensure they meet our standards.
• Legacy Content: Some older gallery images may lack full descriptions as we update our database.

Assistance & Feedback

If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please contact us. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers.

Contact Details:

• Email: [accessibility@rakunyc.com] OR [events@rakunyc.com]
• Phone: [Insert Main Restaurant Phone Number]
• Mailing Address: 342 E 6th St., New York, NY, 10003

Please provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement.

Human Rights & Legal Notice

Raku NYC is dedicated to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.